GSM Auto Dialer Software - ZD-R100 SERIES
What is GSM Auto Dialer Software?
Automated Dialer Software or An Auto Dialer is an outbound dialer solution provider which help to dial out a set of contact automatically and saves significant time for your agents.
Salient Features
Auto Dialing
In this feature, number will be automatically dial from the uploaded excel sheet when user start the auto dialing process.
Manual Dialer
Zipdial Auto Dialer has provision of manual dial in which user can select the call from excel sheet for dialing the number to the customer.
Click to Call
Zipdial Auto Dialer has provision of Click to Call, In this feature user can dial with computer's keypad or software virtual keypad.
Advance Searching Tool
Advance Searching Tool help to search of previous call data by phone number, time, date, tag, comment, and customer name through the context storage.
Tagging and Notation
Important Calls Can be allocated precise tags for quick identification, as per user's choice these tags can be customized and remark/notes can be added for each call as per the significance.
Echo Cancellation
Zipdial Telephone Call Recorder has provision of auto gain control and auto echo cancellation circuit which provide best quality crystal clear voice recording.
Call Disposition
Remembering which call important for us it is always a cumbersome task but Zipdial auto dialer software has provision of call disposition in this feature user can mark the recorded call like important, warm, blocklist, hot etc. for future reference.
Call Pop-Up
Call pop-up helps agents to get the most important information about the caller before they pick up the call and can add current remarks if required. It's a perfect tool to manage customers data in efficient way and reduce average handle times for every incoming call.
Call Recording
Zipdial auto dialer has provision of In-built 320000 mins of call recording.it allows customer to record phone conversations into on-board SD card automatically. It also allows users to manage all stored recordings and information with its Advance User-Friendly window base management software.
10 Customized Fields
Zipdial Auto Dialer software has provision of customized field option we can 10 field customized in your data sheet like we can add Brach No., Group No., Company Name, Department Name. we can make 10 field as per user requirements.
Call Reminder
Zipdail Auto Dialer has amenities of call reminder which you can set up in advance to make a call to you at a fixed time for the purpose of reminding you of something important. You can use the Reminder Call service whenever you like.
User Friendly GUI
The interface design of Zipdial GSM Voice Terminal ZD-R100 is clear, concise, institutive and responsive, which helps our users to utilize features efficiently.
Detailed Agent Report
Our Zipdial Auto Dialer provide full-fledged agents reports it is easy way to track an agent's performance daily or monthly basis. We can easily understand how many calls were answered by agents, which agent took the maximum number of calls from Zipdial's call detailed reports.
| Feature of Detailed Agent Report | |
| 1. Call's Detail | 2. Login Logout |
| 3. Selected Calls Graph | 4. Calls per Agent |
| 5. Calls per Hour | 6. Real Time–Campaign |
| 7. Monitoring | 8. Breaks/restart reports |
CMS Connectivity
Zipdial Auto Dialer has provision of Lan base CMS connectivity our auto dialers are compatible with zipdial CMS window base software application. Auto dialer CMS that monitor all the telecom device, located in several PC in the office. It is help to monitor of agent assigned to a call's detail and get full-fledged call information on the browser interface. Call detail comprises of caller/caller ID, date, Time, Duration and many other details in auto dialer CMS software.
Technical Specifications
| Model No : | |
| Auto Dialer ZD-R100 | GSM Auto Dialer for outbound dialer solution |
| SIM Port : | |
| GSM SIM Cards Frequency Bands | Quad-band-GSM850/1900MHz, 900/ 1800 MHz phase 2+full band |
| SIM Interface | 1.8, 3V SIM Interface |
| SIM card Slot | Nano sim card |
| Antenna amplifying | 3.5db (omni-direction) |
| Antenna Connection | SMA antenna connection |
| FXS Port : | |
| Connector | 2 parallel RJ11 Connector |
| Dialling and Reception | DTMF Dialling |
| CLIP | DTMF CLI |
| Answering and Disconnect Signalling | Polarity reversal for call Connect/Disconnect signalling |
| Dial tone frequency | 450MHz |
| Picking off voltage | 30mA/41mA |
| Power Supply : | |
| Input | External power adaptor 100-240 VAC, 47-63HZ Output: @1.25A |
| Power Consumption | 5W (Typical) |
| Operation Circumtance : | |
| Operation Temperature | -10C~60C |
| Storage Temperature | -20C~70C |
| Operation Humidity | 45%-95% |
| Others : | |
| Mounting option | Wall Mount and table Top |
| Device Dimensions (LXWXH) | 163mmx113mmx32mm |
| Packing Box Dimensions (LXWXH) | 257mmx193mmx64mm |
| Actual Weight | 450 gm |
| Volumetric Weight | 800 gm |
| Packaging | Standard Carton, 20PCS/Carton |
Minimum PC Requirement :
| For Single User : | |
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | Dual Core & Above |
| RAM | 2 GB & Above |
| Harddisk | 500GB & Above |
| Connectivity Mode | USB Connectivity |
| For Multi User/Multi Locations : Agent Side | |
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | Dual Core & Above |
| RAM | 2 GB & Above |
| Harddisk | 500GB & Above |
| Connectivity Mode | USB Connectivity |
| For Multi User/Multi Locations : Server Side | |
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | i5 and above depend on No. of user connected |
| RAM | 8GB and above depend on NO. of user connected |
| Harddisk | 1 TB and above |
| IP | Static IP for Multi Location Setup |
| Bandwidth | Depend on Number of Multi Location users |
